Privacy Policy

At MedX Global ("MedX," "we," "us," or "our"), we value your privacy and are committed to being transparent about how we collect, use, and protect your information through our application and website (collectively, the "Services"). This Privacy Policy explains our practices regarding your data during this early launch phase of the MedX app.

1. No Regulatory Compliance at This Stage

MedX Global is in the early launch phase of its Services and does not currently adhere to specific regulatory frameworks, such as the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), or other data protection laws. We are working toward full compliance in the future as our Services evolve. By using the MedX app, you acknowledge that we are not currently subject to these regulations, and you assume any risks associated with providing personal or sensitive information.

2. Information We Collect

We may collect the following types of information when you use our Services:

• Personal Information: Information you voluntarily provide, such as your name, email address, phone number, or payment details (e.g., for medical billing or medical tourism services).
• Health-Related Information: Information related to medical billing, claims processing, or medical tourism arrangements, such as billing codes or travel preferences, if you choose to share it.
• Usage Data: Information about how you interact with the app, including IP addresses, device information, and browsing activity.
• AI-Generated Data: Outputs or recommendations generated by artificial intelligence tools integrated into the app, such as billing suggestions or medical tourism options.

3. How We Use Your Information

We use your information to:

• Provide and improve our Services, including medical billing, claims processing, and medical tourism coordination.
• Process payments for services you request.
• Communicate with you about your account, services, or inquiries.
• Analyze app usage to enhance functionality and user experience.
• Generate AI-driven outputs, such as billing recommendations or travel suggestions, to assist with your requests.

4. AI-Generated Data Disclaimer

MedX Global may use artificial intelligence (AI) to provide certain features, such as billing suggestions or medical tourism recommendations. We are not responsible for the accuracy, completeness, or reliability of any data, content, or recommendations generated by AI. AI outputs are provided for informational purposes only and should not be relied upon for medical, financial, or legal decisions. You are solely responsible for verifying any AI-generated information before acting on it.

5. Consult a Doctor for Medical Advice

The MedX app is not a substitute for professional medical advice, diagnosis, or treatment. Any health-related information provided through the app, including AI-generated outputs, is for informational purposes only. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment. MedX Global is not responsible for any decisions or actions you take based on information provided by the app.

6. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, cloud storage, or other operational needs.
• Legal Authorities: If required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties.

7. Data Security

We implement reasonable measures to protect your information, such as encryption and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data. By using our Services, you acknowledge the risks associated with data transmission and storage during this pre-regulatory phase.

8. Data Retention

We retain your information only for as long as necessary to provide the Services or as required by law. You may request deletion of your data by contacting us, but we may not be able to fully delete all data due to operational or legal requirements.

9. Your Choices

You may:

• Opt out of non-essential communications by following the unsubscribe instructions in our emails.
• Stop using the app at any time, understanding that some data may persist in our systems.

10. Third-Party Links

Our Services may contain links to third-party websites or services (e.g., payment processors or medical tourism partners). We are not responsible for the privacy practices or content of these third parties.

11. Children's Privacy

The MedX app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our Services evolve. We will notify you of significant changes by posting the updated policy on our website or within the app. Your continued use of the Services after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at: