MedX

Terms and Conditions

Last Updated: June 10, 2025

IMPORTANT MEDICAL DISCLAIMER

The Service is not a medical device. The content and information provided by the Service, including but not limited to text, graphics, recommendations, and information generated by the AI chatbot, are for informational and educational purposes only.

The Service is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received from the Service.

The AI chatbot is a large language model and may produce inaccurate, incomplete, or outdated information. You should not rely on the Service for any medical decisions. MedX Global is not responsible for any actions or inaction on your part based on the information provided by the Service.

If you think you may have a medical emergency, call your doctor, go to the nearest hospital emergency department, or call the emergency services in your area immediately.

Welcome to MedX Global ("MedX," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the MedX app and website (collectively, the "Services") during this early launch phase. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Acceptance of Terms

These Terms form a legally binding agreement between you ("User," "you," or "your") and MedX Global. You acknowledge that the Services are in an early launch phase and may not comply with specific regulations, such as HIPAA or GDPR. We plan to implement full regulatory compliance in the future after validation of our Services.

2. Description of Services

The MedX app provides tools for medical billing, claims processing, and medical tourism coordination. Features may include:

  • Revenue cycle management and billing support.
  • Medical tourism planning, such as hospital selection and travel coordination.
  • AI-generated recommendations for billing or travel options.

The Services are provided "as is" during this launch phase, and we do not guarantee their availability, accuracy, or reliability.

3. No Regulatory Compliance

MedX Global is not currently subject to or compliant with specific healthcare or data protection regulations, such as HIPAA, GDPR, or PCI DSS. By using the Services, you acknowledge and accept any risks associated with this lack of regulatory compliance. We are working toward compliance in future iterations of the Services.

4. AI-Generated Data Disclaimer

The Services may include AI-generated outputs, such as billing suggestions or medical tourism recommendations. MedX Global is not responsible for the accuracy, reliability, or consequences of using AI-generated data. You agree to independently verify any AI outputs before acting on them. The app is not a substitute for professional advice, and you assume all risks associated with its use.

5. Consult a Doctor for Medical Advice

The MedX app is not a medical service and does not provide medical advice, diagnosis, or treatment. Any health-related information, including AI-generated outputs, is for informational purposes only. Always consult a licensed healthcare professional for medical advice or treatment. MedX Global is not liable for any health-related decisions or outcomes resulting from your use of the Services.

6. User Responsibilities

You agree to:

  • Provide accurate and complete information when using the Services.
  • Use the Services only for lawful purposes and in accordance with these Terms.
  • Not attempt to reverse-engineer, hack, or disrupt the app's functionality.
  • Be solely responsible for verifying any AI-generated outputs or information provided by the Services.

7. Account and Security

If the Services require an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

8. Payment Terms

If you use the Services for payments (e.g., medical bills or medical tourism fees), you agree to provide valid payment information. We are not responsible for errors in payment processing or disputes with third-party payment providers.

9. Intellectual Property

All content, features, and technology in the Services are owned by MedX Global or its licensors and are protected by intellectual property laws. You may not copy, modify, or distribute any part of the Services without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

  • MedX Global is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services, including but not limited to errors in AI-generated data, data breaches, or service interruptions.
  • The Services are provided "as is" without warranties of any kind, including fitness for a particular purpose or merchantability.
  • We are not responsible for the actions or services of third parties, such as healthcare providers or payment processors, accessed through the Services.

11. Indemnification

You agree to indemnify and hold MedX Global harmless from any claims, losses, or damages arising from your use of the Services, violation of these Terms, or reliance on AI-generated data.

12. Termination

We may suspend or terminate your access to the Services at our discretion, including for violation of these Terms. You may stop using the Services at any time.

13. Governing Law

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of New Jersey.

14. Changes to These Terms

We may update these Terms as our Services evolve. We will notify you of significant changes by posting the updated Terms on our website or within the app. Your continued use of the Services after changes indicates your acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

MedX Global
Email: myhealthwallet@medx.global